# Pricing for Tracking

## Find the right pricing plan for your business

### Essentials
Best for new stores <$1M GMV

Reduce WISMO and build customer trust

Starting at **$29/month**

6,000 shipments per year

$0.08 per extra shipment

[Choose Essentials](/content/sso/authorize?continue=register&pd=tracking/index.html)

What's in Essentials:

-  Branded tracking page with your logo & colors  A hosted tracking page styled with your logo and brand colors, so the post-purchase moment feels like part of your store.
-  Automatic carrier detection and correction  AfterShip identifies the right carrier from the tracking number and automatically corrects carrier mismatches, so updates keep flowing without manual mapping or guesswork.
-  Email & SMS notifications for every shipment milestone  Automatically email or SMS your customer when a sub-status changes or the EDD shifts - they hear it from you, not from a "where is my order?" panic.
-  Tracking dashboard with status & reports  Out-of-the-box dashboards covering shipment volume, on-time performance, and exception rates.

### Premium
Best for growing brands $1M-$10M GMV

Drive revenue and grow customer lifetime value

Starting at **$59/month**

6,000 shipments per year

$0.12 per extra shipment

[Choose Premium](/content/sso/authorize?continue=register&pd=tracking/index.html)

Everything in Essentials, plus:

-  Fully customizable tracking page + custom domain  Full design control: inject custom CSS, embed tracking clips, define your own shipment statuses, and run multiple branded pages - one per brand, market, or campaign.
-  AI-powered EDD & product recommendations  Let AI personalize the products shown on each tracking page based on the shopper's history and your catalog - turning a status check into a second purchase.
-  Full analytics suite  Build custom views and metrics - slice by carrier, lane, SKU, or destination - and pipe them into your BI tools.
-  API & webhooks  Programmatic access to shipments and events - push updates into your own systems or build bespoke buyer experiences. Premium: 10 req/sec rate limit.
-  Order Edits  Let shoppers fix their own orders (address, size, items, etc.)

### Enterprise
Best for enterprises >$10M GMV

Scale post-purchase and unify operations

**Custom**

[Contact sales](/content/contact-sales/tracking/index.html)

Everything in Premium, plus:

-  Dedicated CSM & onboarding  A named onboarding lead and ongoing Customer Success Manager who own your launch, QBRs, and roadmap influence.
-  Enterprise SLAs & SSO  Contractual uptime and response-time SLAs, plus the security reviews, DPAs, and certifications enterprise procurement requires.
-  Custom integrations  SAML / OIDC SSO with your IdP (Okta, Azure AD, etc.) so user provisioning and access stay in lockstep with your IT controls.
-  Multi-org management  Run multiple brands, regions, and teams from a single AfterShip org - with isolated workspaces, role-based access, and consolidated reporting.

## Full comparison
|  | Free<br>[Buy Now](/content/sso/authorize?continue=register&pd=tracking/index.html) | Essentials<br>[Buy Now](/content/sso/authorize?continue=register&pd=tracking/index.html) | Premium<br>[Buy Now](/content/sso/authorize?continue=register&pd=tracking/index.html) | Enterprise<br>[Contact sales](/content/contact-sales/contact-sales/index.html) |
| --- | --- | --- | --- | --- |
| Reduce support tickets |  |  |  |  |
| Carrier-based EDD | Show buyers an estimated delivery date sourced directly from the carrier, so they always know when to expect their order. |  |  |  |  |
| Carrier auto-detection | AfterShip identifies the right carrier from the tracking number automatically - no manual mapping or guesswork. |  |  |  |  |
| Delivery sub-status reporting | Go beyond "in transit" with granular sub-statuses so you can spot at-risk shipments earlier. |  |  |  |  |
| Triggered notifications of sub-status & revised EDD | Automatically email or SMS your customer when a sub-status changes or the EDD shifts. |  |  |  |  |
| Split order shipments digest notifications | Consolidate updates for all shipments in a split order into one scheduled email or SMS instead of a notification per shipment. |  |  |  |  |
| Multi-lingual support | Localize tracking pages and notifications in your customer's language to reduce confusion and inbound tickets. |  |  |  |  |
| Carrier auto-correction | If a tracking number gets paired with the wrong carrier, AfterShip switches it automatically so updates keep flowing. |  |  |  |  |
| Carrier & location masking | Hide downstream carrier names and origin warehouse details to protect your shipping strategy and brand. |  |  |  |  |
| AI-powered EDD | Replace generic carrier estimates with an AI-modeled delivery window calibrated to your lane performance. |  |  |  |  |
| In-store pickup tracking & notifications | Track BOPIS and curbside orders with status updates and notifications when an order is ready for pickup. |  |  |  |  |
| Order Edits | Let shoppers fix their own orders (address, size, items, etc.) |  |  |  |  |
| Control the customer experience |  |  |  |  |
| Branded tracking page | A hosted tracking page styled with your logo and brand colors, so post-purchase feels like part of your store. |  |  |  |  |
| Customizable tracking page layouts & styles | Choose page layouts and style presets to match your storefront's look and feel without writing code. |  |  |  |  |
| Custom CSS, tracking clips, custom statuses, multi-pages | Inject custom CSS, embed tracking clips, define shipment statuses, and run multiple branded pages. |  |  |  |  |
| Connect custom domain | Host your tracking page on a subdomain you own for a fully on-brand URL and stronger trust signals. |  |  |  |  |
| Remove AfterShip branding | Strip the AfterShip logo and footer link from your tracking page so the experience reads as yours. |  |  |  |  |
| Drive revenue & retention |  |  |  |  |
| Product recommendations (manual) | Hand-pick products to feature on the tracking page to drive repeat purchases during peak engagement. |  |  |  |  |
| AI-powered product recommendations | Let AI personalize products shown on each tracking page based on the shopper's history and your catalog. |  |  |  |  |
| Instant Checkout | Let shoppers purchase recommended products without leaving the tracking page or email. |  |  |  |  |
| Get deep insights |  |  |  |  |
| Basic monitoring & reporting | Out-of-the-box dashboards covering shipment volume, on-time performance, and exception rates. |  |  |  |  |
| Advanced & custom data & monitoring | Build custom views and metrics by carrier, lane, SKU, or destination, and pipe them into your BI tools. |  |  |  |  |
| Advanced bulk search, upload & export | Search and act on shipments at scale: upload trackings in bulk, run multi-criteria search, and export data. |  |  |  |  |
| Shipment event, recurring & benchmark reports | Schedule recurring reports, drill into shipment-event-level data, and benchmark against industry averages. |  |  |  |  |
| Integrate with your tech stack |  |  |  |  |
| Apple Wallet order & PayPal package tracking | Drop tracking into the wallets and apps your buyers already check, so they don't need an email. |  |  |  |  |
| CX partner integrations | Pre-built integrations with Klaviyo, Attentive, Gorgias, Zendesk, Salesforce, and more. |  |  |  |  |
| Tracking API & webhooks | Programmatic access to shipments and events. Premium includes a 10 req/sec rate limit. |  |  |  |  |
| Custom platform integrations | Scoped Enterprise integrations for proprietary OMS, WMS, or ERP systems where a connector doesn't exist. |  |  |  |  |
| Deliver enterprise operations |  |  |  |  |
| Dedicated onboarding & CSM | A named onboarding lead and ongoing Customer Success Manager who own your launch, QBRs, and roadmap influence. |  |  |  |  |
| Enterprise-grade security & SLA support | Contractual uptime and response-time SLAs, plus security reviews, DPAs, and certifications. |  |  |  |  |
| Enterprise single sign-on (SSO) | SAML or OIDC SSO with your IdP so provisioning and access stay in lockstep with IT controls. |  |  |  |  |
| Multi-org management | Run multiple brands, regions, and teams from one AfterShip org with isolated workspaces and reporting. |  |  |  |  |
| Non-standard contracts | Custom MSAs, payment terms, data-residency requirements, and procurement-friendly paperwork. |  |  |  |  |
| API rate limit | The number of API requests per second your account is allowed. Premium: 10 req/sec. Enterprise: custom. | — | — | 10 req/sec | Custom |

## Security and prebuilt integrations included

### 70 apps and integrations
Connect AfterShip with other applications easily, including Shopify, Magento, and WooCommerce.

### ISO 27001 certification
The world’s most rigorous standards for managing information security and privacy.

### GDPR compliance
We are GDPR compliant to protect data and privacy in Europe.

## Frequently asked questions

### What’s your uptime guarantee?
AfterShip guarantees 99.9% monthly uptime guarantee. If it is not met, we’ll refund 10% of whatever you pay for the downtime period.

### How do I switch to another plan?
You can upgrade or downgrade the existing plan as your business requirements change. It can be changed from the [billing page](/content/sso/authorize?continue=login&pd=aftership&page=%2Fsettings%2Fbilling%2Fchoose-plan&page_referrer_referrer=https%3A%2F%2Fwww.aftership.com%2F/index.html).

### How does SMS pricing work?
SMS pricing is based on the destination. Our fair pricing ensures you will only be charged on the SMS sent. View [SMS pricing](/content/pricing/sms/index.html).

### What payment methods do you support?
AfterShip accepts all major credit and debit cards. You can modify existing payment methods from [the billing page](/content/sso/authorize?continue=login&pd=aftership&page=%2Fsettings%2Fbilling%2Fchoose-plan&page_referrer_referrer=https%3A%2F%2Fwww.aftership.com%2F/index.html).

### What if I go over my shipment quota?
For Essentials, we charge $0.08 per extra shipment. For Premium, we charge $0.12 per extra shipment. Enterprise users can discuss custom volume and SLA terms with our sales team.

## Get started in only 30 minutes
Connect with our post-purchase experts to see how AfterShip can transform your customer journey.

[Book a demo](/content/contact-sales/tracking/index.html)

[Get started free](/content/sso/authorize?continue=register&pd=tracking/index.html)